Welcome to the Auxilium Support Site

To contact support you can email servicedesk@auxilium.software
or open a new ticket using the "Open A New Ticket" link on the right
or contact us 01202 00 66 77 


To help us resolve your issue quickly, please:

  • Ensure that Auxilium either has an established means to access the required server and if not organise for access to be provided by your IT department.
  • Provide examples of users, card ID’s, products, etc. that are affected by this issue (where applicable).
  • Provide screenshots where this will provide useful information.

Our support desk operates from 8am - 5pm

For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.